Legal

Terms of Service

Last updated: 21 June 2026

These Terms govern your access to and use of the Game Logic platform. Game Logic is operated by SIA “TOP VOICE”, a limited liability company registered in the Republic of Latvia (registration No. 41203035504). Please read them carefully — by creating an account, starting a free trial, or using the service you agree to be bound by them.

1. Who we are & acceptance

These Terms of Service (“Terms”) form a binding agreement between you (“you”, “Customer”) and SIA “TOP VOICE”, registration No. 41203035504, registered at Celtnieku iela 3–46, Talsi, Talsu novads, LV-3201, Latvia (“Game Logic”, “we”, “us”).

By creating an account, starting a free trial, subscribing to a paid plan, or otherwise using the Game Logic platform and the GLMetrics server modification (together, the “Service”), you confirm that you have read, understood, and agree to these Terms, to our Privacy Policy, and to the End User License Agreement (EULA). If you do not agree, do not use the Service.

2. Definitions

A “Consumer” means a natural person who uses the Service for purposes outside their trade, business, craft, or profession. A “Business Customer” means any other customer, including companies, sole traders, and individuals acting for business purposes. Certain clauses below apply only to one group and are marked accordingly. A “Subscription” is a paid plan giving access to the Service. The “Trial” is the free evaluation period described in Section 5.

3. Eligibility & accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to enter into these Terms. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You must provide accurate registration information and keep it up to date. If you register on behalf of a legal entity, you warrant that you are authorised to bind that entity to these Terms.

4. The service & your licence

Game Logic is a hosted (software-as-a-service) platform for managing and analysing game servers, paired with the GLMetrics server modification. Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for managing your own game server(s). We retain all rights not expressly granted. Your installation and use of the GLMetrics software is additionally governed by the EULA.

5. Free trial

We offer a 14-day free trial with full access to the Service’s functionality. The Trial is genuinely free: no payment is taken, no payment card is required, and you do not need to provide any billing details to start it. The Trial is your opportunity to evaluate the Service in full before deciding whether to pay for it.

The Trial does not automatically convert into a paid Subscription and you will never be charged automatically when it ends. When the Trial period expires, access to paid functionality simply pauses until you choose to start a paid Subscription. To continue using the Service after the Trial, you actively subscribe and pay as described in Section 6.

6. Subscriptions, fees & payment

Paid Subscriptions are billed on a monthly basis and are paid in advance for the full billing period. Prices are shown on our pricing page and at checkout, inclusive of applicable VAT where it applies. By completing your order using the button labelled “Subscribe — order with obligation to pay”, you authorise us, through our payment processor Stripe, to charge the stated fee to your chosen payment method.

We do not store your full card details; card payments are processed and stored by Stripe. If a payment fails, we may retry the charge and may suspend the Service until payment is successfully made. You are responsible for any taxes that are not collected by us.

7. Auto-renewal & cancellation

Once you start a paid Subscription, it renews automatically at the end of each monthly billing period for a further month at the then-current price, until you cancel. We will tell you the renewal price and date before you subscribe, and we make cancellation at least as easy as subscribing.

You may cancel at any time from your account billing settings. Cancellation stops future renewals and takes effect at the end of the current paid period — you keep access until then. We will not charge you for any period after cancellation. Cancelling does not, by itself, entitle you to a refund of the current period, except as required by law (see Sections 8 and 9).

8. Right of withdrawal — consumers only

This Section applies only to Consumers.As a Consumer entering into a distance contract, you ordinarily have a statutory right to withdraw within 14 days without giving any reason, under the EU Consumer Rights Directive (2011/83/EU) and Latvia’s Consumer Rights Protection Law (Patērētāju tiesību aizsardzības likums).

Because the 14-day Trial is free, no payment is taken during the period in which you evaluate the Service, and there is nothing to refund for it. When you later choose to start a paid Subscription, you will be asked to expressly request that we begin providing the paid Service immediately and to acknowledge that you therefore lose your right of withdrawal once the paid Service has started (Article 16(m) of Directive 2011/83/EU). We confirm your order and this acknowledgement by email on a durable medium. Where a right of withdrawal nonetheless applies and you exercise it, you will be charged only for the part of the Service already supplied, and any balance will be refunded.

9. Refunds

Business Customers: all fees are non-refundable and are not pro-rated on cancellation.

Consumers: fees for a paid period that has started are non-refundable, in line with your acknowledgement under Section 8. Nothing in these Terms removes mandatory statutory rights you may have; where a withdrawal right or a statutory remedy for non-conformity applies, you will receive the refund the law requires.

10. Acceptable use

You agree not to:

• use the Service in breach of any applicable law or third-party rights;
• use the Service to violate the terms of any game publisher, platform, or anti-cheat system, including the Bohemia Interactive DayZ EULA and server rules;
• reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent this cannot lawfully be restricted (see the EULA);
• resell, sublicense, or make the Service available to third parties without our written consent;
• overload, probe, disrupt, or attempt to gain unauthorised access to the Service or its infrastructure; or
• misuse remote-console (RCON), automation, scheduling, or messaging features to send unlawful, abusive, or harmful content.

We may suspend or restrict access where we reasonably believe these rules have been breached, with notice where practicable.

11. Your data & content

You retain ownership of the data and content you submit to the Service (“Customer Data”), and you grant us the licence we need to process it solely to provide and support the Service. Where the Service is used to collect data about players on your game server, you act as the data controller for that player data and we act as your data processor. How we handle personal data, and the controller / processor split, is explained in our Privacy Policy.

12. Intellectual property

The Service, including all software, source code, designs, user interfaces, documentation, and the “Game Logic” and “GLMetrics” names and logos, is owned by SIA “TOP VOICE” or its licensors and is protected by intellectual-property laws. These Terms grant you a limited right to use the Service; they transfer no ownership. If you send us suggestions or feedback, we may use them without any obligation to you.

13. Availability, conformity & disclaimers

We aim to provide the Service with reasonable skill and care and to keep it available, but we do not guarantee that it will be uninterrupted, error-free, or compatible with every server configuration or third-party update. To the maximum extent permitted by law, and for Business Customers, the Service is provided “as is” and “as available”.

For Consumers, your statutory rights regarding the conformity of digital services — including the supply of any updates necessary to keep the Service in conformity — are not excluded or limited.

14. Limitation of liability

Business Customers: to the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service shall not exceed the fees you paid in the 12 months before the event giving rise to the claim, and we exclude all indirect, incidental, special, and consequential damages, and any loss of profit, revenue, data, or goodwill.

Consumers: nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded or limited under applicable Latvian or EU law. Subject to that, our liability is limited to loss that is a reasonably foreseeable result of our breach.

15. Suspension & termination

You may stop using the Service and cancel your Subscription at any time. We may suspend or terminate your access for material breach of these Terms or for non-payment, with notice where reasonably practicable. On termination, your right to use the Service ends; you may export your Customer Data for 30 days afterwards, following which we may delete it in accordance with our Privacy Policy. Provisions that by their nature should survive termination (including Sections 9, 12, 14, and 17) will continue to apply.

16. Changes to these Terms

We may update these Terms from time to time. For material changes that affect Consumers, we will give at least 30 days’ noticeby email or in-app before they take effect; if you do not accept the changes, you may cancel before the effective date. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. The “Last updated” date at the top of this page shows when it was last revised.

17. Governing law & disputes

These Terms are governed by the laws of the Republic of Latvia, and disputes are subject to the courts of Latvia. For Consumers: this does not deprive you of the protection of the mandatory provisions of the law of your country of habitual residence, and you may also bring proceedings in the courts of your country of residence.

If you are a Consumer and have a complaint we cannot resolve directly, you may contact the Consumer Rights Protection Centre of Latvia (Patērētāju tiesību aizsardzības centrs, PTAC), www.ptac.gov.lv.

18. Company details & contact

Full company information is available on our About Us page.